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Head of Offline Expansion & Retail Development
Bangalore, India
Bangalore, India
Career Opportunity
At CIEL TEXTILE, we know ‘pristine shirts’ done right!
Our 3500 talents in Mauritius, Madagascar & India deliver premium shirts with care, passion and fun! Today, we are on a quest for the right candidate to join our team. Do you think you are the right one? Join us NOW!
Head of Offline Expansion & Retail Development
What you will be doing:
Job Objective
To spearhead the offline retail expansion of Aldeno from scratch, by creating a scalable and profitable store network across key geographies in India. The role demands building and leading a high-performance team, establishing operational excellence, and achieving growth targets aligned with Aldeno’s strategic goal of scaling to ₹1000 Cr by next decade.
Duties/ Responsibilities
Strategy & Expansion Planning
- Develop Aldeno’s offline retail roadmap (flagship stores, exclusive brand outlets, shop-in-shops, and franchise opportunities).
- Conduct market research to identify high-potential cities, locations, and retail formats.
- Define KPIs and growth milestones for offline channels aligned with overall business targets.
Team Building & Leadership
- Hire, train, and lead a multidisciplinary retail team (operations, sales, VM, supply chain, HR for retail).
- Foster a culture of accountability, performance, and brand-first thinking.
- Create succession pipelines and internal training modules for store managers and frontline staff.
Retail Operations & Customer Experience
- Establish SOPs for store operations, VM, and service standards to ensure premium/luxury positioning.
- Implement Omnichannel integration between online and offline platforms.
- Drive customer-centric initiatives to deliver differentiated in-store experiences.
Financial & Growth Accountability
- Deliver revenue, profitability, and EBITDA targets for the offline channel.
- Optimize CAPEX/OPEX for store rollouts with clear ROI models.
- Manage store P&L and ensure healthy inventory turns.
Brand & Community Building
- Align retail expansion with Aldeno’s brand ethos (bridge-to-luxury positioning).
- Build retail activations, partnerships, and community engagement programs in offline spaces.
- Ensure brand consistency across touchpoints.
Cross-Functional Collaboration
- Work closely with design, merchandising, supply chain, and marketing to align offline strategy with brand growth.
- Coordinate with digital/e-commerce team for integrated campaigns and promotions.
Skills, Experience & Qualifications
- Launch and stabilize the first few Aldeno offline stores/SIS in strategic metro locations.
- Build a retail team of 20–30 people across store ops, sales, and VM.
- Achieve offline sales contribution of 20–25% of total brand revenue by Year 2.
- Establish SOPs for retail excellence and roll out scalable expansion model.
- Ensure offline channel achieves EBITDA breakeven within 18–24 months.
Location: Bangalore
Closing Date: 16th October 2025
Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.
Resort Manager
Flic en Flac, Mauritius
Flic en Flac, Mauritius
Career Opportunity
One of the leading hospitality groups in the Indian Ocean, Sun Ltd portfolio includes 6 beach resorts in Mauritius; 4 of which are managed by Sunlife Resorts and the world-renowned golf course, Ile aux Cerfs. With 3,000 employees, Sun Group counts over 45 years of experience in the hospitality industry and forms part of CIEL Group.
Sunlife Resorts has embarked on an exciting transformation journey, exploring new opportunities, embracing innovation and designing the future while putting PEOPLE at the heart of everything we do! With thoughtfulness and passion, we are committed to deliver memorable experiences that create meaningful connections with our employees and our guests.
Creativity, agility, and ‘can-do’ attitude are what we look for in our team members. Professionals joining our team will enjoy an exciting, flexible and fast-moving environment with opportunities to learn, create, experiment and be recognised for their talent and contribution.
Resort Manager
Join Sugar Beach, situated along the breathtaking sunset coast and bordered by scintillating turquoise waters and be part of the dedicated, committed and hardworking team.
The Resort Manager will be responsible in assisting the General Manager in the day-to-day operations of the resort, with the primary objectives of improving employee and guest experience; inspiring innovation and creativity in the day-to-day organisation; and managing the P&L, resulting in enhanced profitability of the resort.
Key Responsibilities
- To manage hotel operations (Guest Services, Spa, Recreation/Fitness Center, Kids Club, Housekeeping, Security, Food and Beverage/ Culinary, amongst others).
- To drive hotel programs and projects, ensuring alignment with brand standards across all properties.
- To take initiatives to deliver exceptional and memorable experiences with measurable KPIs.
- To oversee financial performance including GOP, RevPAR and EBITDA delivery; implement cost control and revenue optimization strategies.
- To participate in general management decision making, and act as a trusted deputy to the GM.
- To foster a culture of innovation and continuous improvement to enhance productivity, service quality and efficiency.
- To be an ambassador of our Sunlife’s values, vision, purpose and EVP culture of excellence through collaborative leadership.
- To leverage technology and systems (PMS, CRM, mobile check-in apps, guest analytic tools) to optimize operations and guest personalization.
- To collaborate closely with core hotel departments to support upselling strategies (Spa, F&B, Recreation) and ensure guest experience alignment with brand promise.
- To lead talent management initiatives: recruitment, training, coaching, succession planning and employee engagement across unionized and multicultural teams.
Skills & Ability
- Genuine passion for hospitality with motivational and inspirational leadership.
- Ability to manage in a unionized environment with fairness and diplomacy.
- Excellent numerical, verbal and written communication skills.
- Proven business acumen with financial analysis, forecasting and budgeting expertise.
- Demonstrated ability to design and deliver luxury guest experience journeys.
- Knowledge of PMS.
- Crisis management, risk mitigation and compliance with health, safety and legal standards.
- Uphold professional values, ethics and integrity at all times
Profile
- Bachelor’s or Master’s Degree in Hospitality Management; Preferably comes from a hotel-related education background.
- Prior managerial experience in both Rooms and F&B.
- Minimum 2 years experience in an EAM/Resort Manager/Hotel Manager role in a 5* resort.
- International experience is a plus.
- Golfing experience is plus.
Location: Sugar Beach Hotel
Closing date: 16th October 2025
Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.
Administrative Assistant
Career Opportunity
CIEL is an international Mauritian Group, listed on the Stock Exchange of Mauritius and on the SEM Sustainability Index. The Group invests and operates in 6 strategic sectors, namely Agriculture, Finance, Healthcare, Hospitality, Property and Textile. Founded in 1912, CIEL is today present in more than 10 countries across Africa and Asia and employs more than 37,600 talented individuals.
CIEL’s Head Office is currently looking for a dynamic Administrative Assistant.
Administrative Assistant
The selected candidate will report to the Personal Assistants and will be mainly responsible for performing all secretarial duties while maintaining full confidentiality.
What you will be responsible for:
- Provide secretarial and clerical support, including typing and filing.
- Handle mailing, document formatting, and printing.
- Coordinate internal and external meetings.
- Manage travel logistics (flights, accommodation, visas, foreign currency, transfers, insurance, etc.).
- Answer calls and manage queries.
- Ensure timely collection of required signatures for transactions across departments/subsidiaries.
- Arrange catering for meetings and working lunches.
- Maintain and monitor Directors’ agendas.
- Assist the Personal Assistants in their daily duties
What are we looking for?
- An HSC/IB qualification with Secretarial Courses
- A minimum of 7 years’ experience in a similar role
- Strong verbal and written communication skills in both English and French
- High adaptability and flexibility
- Excellent organisational skills and ability to multitask.
- Ability to work under pressure with tight deadlines
- Excellent team spirit
Location: Ebene, Mauritius.
Closing Date: 13th October 2025
Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.