Infrastructure Engineer

Deadline: 28 Sep 2022

Career Opportunity

Tropic Knits Group, part of the textile cluster of CIEL Group, is one of the largest Fine Knits manufacturers in the Indian Ocean. Our clients, based in the UK, Europe, South Africa and USA, include some of the world's best-known high street retailers and sports brand. Tropic Knits Group is a global entity which operates factories in Mauritius, Madagascar and India.

 

INFRASTRUCTURE ENGINEER

Reporting to the Infrastructure Team Leader, the right candidate will have the responsibility to deliver customer satisfaction and service excellence to internal customers.

What you will be doing:
  • Act as first point of contact for all users requiring assistance, guidance, or experiencing difficulties in the use of computer equipment and applications.
  • Installation and maintenance of servers, desktops, laptops, peripherals, face recognition and finger print terminals and network appliances.
  • Installation and support of software.
  • Assist in the training of users in the use of the IT tools.
  • Provides End User Support and Application & System Support.
  • Responsible for system monitoring, reporting on system faults and users access management.
  • To liaise with suppliers and contractors.
  • Responsible for system operation, back up, anti-virus update, ensuring latest patches are applied in time.
  • Update and maintain the asset register of the IT equipment
  • Ensure that the users abide with the IT policy of the company
What are we looking for?
  • Diploma or degree in Information Technology
  • About 3 years’ experience in IT environment
  • Cisco, Microsoft certifications would be a definite advantage
  • Previous experience in a similar role
  • Well proven verbal communication and analytical skills
  • Proven knowledge of Windows operating system, Windows Server and Linux operating system & Office 365 tools
  • Agile and passionate
  • A driving license is recommended

Location: Forest Side, Mauritius.

 

Closing date: 28th September 2022

 

If you think that you have the right profile for this position, please send your application on praojee@tropicknits.com

 

Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.

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