Conciergerie Service Coordinator

Deadline: 17 Aug 2022

Career Opportunity

CIEL Properties is part of CIEL Group and looks after their portfolio of land and property assets in Mauritius. The property business includes the development of a mix property portfolio and hospitality-related developments.

 

Ebene Skies Limited a subsidiary of CIEL Properties is looking for a “Conciergerie Service Coordinator”.

 

CONCIERGERIE SERVICE COORDINATOR

Reporting to the HR Administrative and Personal Assistant, the selected candidate will organise and coordinate the daily work of the Conciergerie team and to provide a good service to our clients and visitors.

What you will be doing:
  • To welcome/clients/visitors upon entrance and redirect them to the lifts and meeting rooms
  • To ensure tea/coffee/refreshments are served as and when necessary, Arrange bookings of meetings rooms, finger lunch, appointments and reservations for clients
  • Help on special events from planning to setting up as well as tearing down
  • Understand tenants’ need and provide them with personalized solutions and service provided by the Conciergerie Team.
  • Manage the stock of all amenities, laundry, F&B, Bar etc… (ordering, inventory, storage)
  • Serve as a liaison between employees/clients/visitors and other departments/companies with a view to ensure clients satisfaction
  • Respond to complaints and find the appropriate solution, Answer the phone and make reservations
  • To Develop network of contacts, with service providers and businesses within their communities to serve guests better.
  • To attend any other cognate duties
What are we looking for?
  • Experience in a similar role in the hospitality industry
  • Strong multi-tasking skills and excellent organizational skills
  • Commitment to a high level of customer service with great attention to detail
  • Good knowledge of computer applications or related software at various levels of online essential functions
  • Fluent in spoken & written English & French
  • Valid Driving Licence

Location: Ebene, Mauritius.

 

Closing date: 17th August 2022

 

Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.

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