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You are a motivated and dynamic professional?

You are interested to be part of the CIEL Team, one of our subsidiaries or associates companies?

Take the challenge of going ‘Beyond Horizons’, and send us your detailed CV.

Your CV will be available to the HR departments of the appropriate companies within the group. Should you however prefer your CV to be available only to the CIEL Corporate Office, please do not forget to tick ‘keep my CV only to the Corporate Office’.

 

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We will keep your CV in our database of candidates for future reference for one year. 
Should you have an updated CV in the meantime, please do feel free to resubmit your spontaneous application. 

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Any and all information collected on this site will be dealt with the utmost care and will be used in ways that complies with the provisions of the Data Protection Act 2004. 

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HARD WORK, INTEGRITY, SPIRIT OF ENTREPRENEURSHIP, DARING PIONEERING, SENSE OF PARTNERSHIP, A STRONG HUMAN APPROACH

careers RESERVATIONS OFFICER

  • Reservation Officer

    REPORTS TO: RESTAURANT & EVENTS MANAGER

    POSITION SUMMARY:

    Give accurate information about the Products & Services available at La Vallée de Ferney, Falaise Rouge Restaurant and Ferney Lodges as well as their location and layout & responds to all communications from guests, travel agents, referral networks & colleagues concerning reservations arriving by:

    • Walk-In Clients
    • Telephone
    • Emails
    • Requests through website
    • Social Media Requests
    • A central reservation system (when applicable)

     

    DUTIES & RESPONSIBILITIES:

    • Handles daily correspondence, responds to inquiries and makes reservations as needed.
    • Processes reservations by Walk-in Clients, mail, telephone or central reservation systems referral.
    • Processes reservations from Travel Agents & Tour Operators and follows the credit policy.
    • Give information about the selling status rates, and benefits of all package plans.
    • Creates and maintains reservation records by date of arrival and number of persons.
    • Communicates reservation information to the front desk of the three units.
    • Prepares expected arrival list for front office use for the three units.
    • Processes cancellations and modifications and promptly relays this information to the front desks of the three units.
    • Processes & Monitors advance deposits on reservations and give information about policies on guaranteed reservations and no-shows.
    • Respond efficiently and accurately to enquiries & customer complaints.
    • Plan Guides & Drivers attendance with regards to reservation and assist the Restaurant & Events Manager in the proper coordination of all departments attendance.
    • Work in close collaboration with the Marketing & Communications Department.
    • Assist the Restaurant & Events Manager in the proper coordination of requests with regards to the different product and services.
    • Keep track debtors & ensure proper cash management on a daily basis.
    • Makes sure that files are kept up to date.
    • Respond efficiently and accurately to customer complaints
    • Tracks future bookings on the basis of reservations, and helps develop forecasts for revenue.
    • Getting information about areas of interest in order to target more clients in particular seasons.
    • Maintains a clean and neat appearance and work area at all times.
    • Promotes goodwill by beings courteous, friendly and helpful to guests, collaborators, managers and fellow employees.
    • Willing to undertake any reasonable request made by management in any other areas of the house.
    • Engage in product & service innovation initiative.
    • Apply up-selling & Cross-selling techniques.

    SKILLS:

    • Communicate & relate effectively at the work place.
    • Ability to work efficiently in a team with excellent interpersonal skills.
    • Being proactive, can adapt to change, work under pressure and apply emotional competence to manage self at the workplace as well as in dealings in clients or collaborators.
    • Implement Operations for service excellence.

    QUALIFICATIONS & REQUIREMENTS:

    • Fluent in spoken & written English & French.
    • Perform efficiently computer applications or related software at various levels and knowledgeable of online essential functions.
    • Applicants must have a flexible schedule with the ability to work on shifts, weekends and holidays.

    WORKING HOURS:

    • 08h00 to 17h00
    • 1 off day per week

     

    SCOPE OF DUTIES

    - Responsible of LVDF Hikes & Activities

    - Falaise Rouge

    - Ferney Lodge

    - Others

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careers Finance Supervisor

  • Finance Supervisor

    MAURITIUS INTERNATIONAL TRUST COMPANY LIMITED (MITCO), which forms part of MITCO Group, is currently looking for experienced professionals with a pro-active attitude to join our Finance department for the position of FINANCE SUPERVISOR

     

    The Position

    • Assist Head of Finance on international accounting standards requirements, accounts preparation relating to consolidated group financial reporting;
    • In charge of tax computation, tax filing and compliance assurance to the tax authorities;
    • Assist Head of Finance on year end audits with external auditors relating to the preparation of financial schedules and presentation of the financials according to International financial reporting standards in line with group reporting requirements;
    • Review of sales invoices and credit notes to be issued;
    • In charge of sending invoices to clients;
    • Assist Head of Finance on internal audits and any other assignments.

    Main Requirements

    • Holder of a degree in Accounting, Finance and/or Tax or any equivalent qualification;
    • Fully qualified ACCA;
    • A minimum of 3 - 5 years of working experience;
    • Excellent IT, communication, interpersonal, organisational and analytical skills;
    • Good understanding of accounting and financial reporting principles and practices;
    • Ability to work under pressure and to meet tight deadlines;
    • Well versed with accounting software.

    Salary will be commensurate with experience, education and ability.

    If you think that you have the right profile for this position, please send your CV & motivation letter before the 10th July 2018 to the attention of the Human Resource Manager bearing Reference FS06/18 by e-mail on hr@mitcoworld.com or by post at the following address:

    MITCO
    4th Floor, Ebene Skies
    Rue de L’Institut
    Ebene 80817

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careers MITCO - COMPLIANCE ASSOCIATE

  • SENIOR COMPLIANCE ASSOCIATE

    MAURITIUS INTERNATIONAL TRUST COMPANY LIMITED (MITCO), a subsidiary of Ciel Finance Limited and a member of Ciel Group, is currently looking for an experienced professional with a pro-active attitude to join our Compliance department for the position of SENIOR COMPLIANCE ASSOCIATE.

    The Position

    • Report to the Head of Compliance;
    • Develop, maintain and update the Company’s policies and Compliance Manual;
    • Conduct periodic review, including testing of procedures and policies and draft report to management regarding same;
    • Assist in the risk assessment procedure and monitoring of risk mitigating techniques and control;
    • Respond to regulatory enquiries and third-party examiners;
    • Interact with various departments within the organization to ensure consistency in policies and procedures;
    • Monitor new legal and regulatory developments and update policies and procedures accordingly;
    • Conduct employee training with respect to compliance policies and procedures;
    • Ad hoc projects as and when necessary.

    Main Requirements

    • At least 4 years in Compliance field (Banking or Financial Services Industry);
    • Preferably LLB or LLM; or
    • Member of the Association of the Certified Anti-Money Laundering Specialist (ACAMS); or
    • BSc in Law and Management and member of professional body or equivalent qualifications;
    • Strong understanding KYC/CDD procedures;
    • Good insight into local and international regulatory trends / initiatives;
    • Conversant with applicable laws and regulations in the Global Business industry;
    • Possess a high moral character and professional integrity;
    • Excellent written, spoken and presentation skills.

    Salary will be commensurate with experience, education and ability.

    If you think that you have the right profile for this position, please send your CV & motivation letter before the 30 June 2018 to the attention of the Human Resource Manager bearing Reference SCA03/18 by e-mail on hr@mitcoworld.com or by post at the following address:

    MITCO

    4th Floor, Ebene Skies

    Rue de L’Institut,

    Ebene 80817

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careers MITCO - COMPANY ADMINISTRATOR

  • A SENIOR COMPANY & TRUST ADMINISTRATOR AND A COMPANY & TRUST ADMINISTRATOR

    MAURITIUS INTERNATIONAL TRUST COMPANY LIMITED (“MITCO”), which forms part of MITCO Group, is currently looking for experienced professionals
    with a pro-active attitude to service its portfolio of demanding international corporate and private clients for the above positions.

    The Position
     
    The successful candidates will be responsible for the comprehensive administration of companies and trusts allocated to them. 
     
    Main responsibilities

    • Administer a select number of companies and trusts in a professional proactive and positive manner keeping the entities in legal good standing;
    • Ensure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of service;
    • Follow established company policies and procedures. Comply with all policies and procedures relevant to this position;
    • Maintain an awareness of and comply with all anti-money laundering laws, regulations, policies and procedures relevant to MITCO;
    • Undertake other duties from time to time as required by the Team Leader / Manager;
    • Make known to management and compliance department all matters involving litigation, potential litigation, claims, potential claims, complaints, potential complaints against the company

    Main Requirements
     
    1. Senior Company & Trust Administrator 

    • Holder of a relevant degree (e.g. Management, Law, International Business, Finance) with at least 5 years
      of working experience in the Global Business Sector; in addition, either ACIS or STEP qualified or partly qualified;
    • Excellent written and spoken in English and French; 
    • Ongoing development of technical knowledge;
    • Ability to work under pressure and meet deadlines;
    • Computer literate with Microsoft Office products;
    • Be a team player.

     
    2. Company & Trust Administrator 

    • Holder of a relevant degree (e.g. Management, Law, International business, Finance); 
    • Excellent written and spoken in English and French; 
    • Ongoing development of technical knowledge;
    • Ability to work under pressure and meet deadlines;
    • Computer literate with Microsoft Office products;
    • Be a team player.

     
    Salary will be commensurate with experience, education and ability.
     
    If you think that you have the right profile for this position, please send your CV & motivation letter before the 30th June 2018
    to the attention of the Human Resource Manager, bearing Reference SCTA05/18 for Senior Company & Trust Administrator
    and CTA05/18 for Company & Trust Administrator, by e-mail on hr@mitcoworld.com or by post at the following address:
     
    MITCO 4th Floor, Ebene Skies Rue de L’Institut Ebene 80817

     

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careers MITCO - Vacancy

  • Senior Company Administrator

    MITCO Corporate Services Ltd (“MCS”) which forms part of MITCO Group, is currently looking for an experienced professional with a pro-active attitude to service its portfolio of demanding corporate and individual clients for the position of SENIOR COMPANY ADMINISTRATOR.

    The Position

    • Responsible for the comprehensive administration of all Domestic companies/clients allocated to you and to assist team members, as and when required;
    • Administer a select number of companies and individual clients in a professional and proactive manner, keeping the entities in legal good standing;
    • Ensure all correspondence and other communication is attended to promptly to ensure a consistent high standard of service;
    • Comply with all policies and procedures relevant to this position;
    • Maintain an awareness of and comply with all laws and regulations relevant to the administration of companies;
    • Undertake other duties from time to time, as required by Management.

    Main Requirements

    • Holder of a relevant degree (e.g. Management, Law, Finance) with at least 3 years of working experience in the Domestic Sector; 
    • in addition, ACIS qualified or partly qualified;
    • Excellent written and spoken English and French;
    • Ongoing development of technical knowledge;
    • Ability to work under pressure and meet deadlines;
    • Computer literate with modern IT products;
    • Be a team player.

    Salary will be commensurate with experience, education and ability.

    If you think that you have the right profile for this position, please send your CV & motivation letter before the 30 June 2018 to the attention of the Human Resource Manager bearing Reference CA03/18 by e-mail on hr@mitcoworld.com or by post at the following address:

     

    MITCO Corporate Services Ltd

    4th Floor, Ebene Skies 

    Rue de l’Institut,

    Ebene

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careers CIEL Corporate Services - Vacancy

  • IT and Digital Officer

    CIEL Corporate Services Ltd, the Management Company of CIEL, one of the leading Mauritian investment group in the region, is looking for a dynamic professional interested in the following position:

    IT AND DIGITAL OFFICER

    Main Purpose of the Job:  

    • Ensure the smooth running of our IT environment by being responsible for the network and server infrastructure and technical support of business applications across multiple clients (CCS and CIEL’s subsidiaries) with diverse requirements.
    • Ensure high availability of all critical systems and network infrastructure by use of monitoring and support tools and best practices.
    • Will act as the main point of contact for technical support to end users.
    • Provide ideas and solutions which support innovation and digitalisation.

    Minimum Qualifications Required:  
    Degree in Information Technology or Microsoft Certified Systems Administrator (MCSA) or equivalent.

    Minimum Experience/Knowledge Required:
    5 years in system administration or similar position. Knowledge on file sharing services, windows NTFS permissions, DNS, DHCP, ADDS, Backup Exec, WSUS, DFS, VPN, Microsoft licensing, IP addressing, Office 365, SQL database.

    If you think that you have the right profile for this position for this position, please send your CV & motivation letter by e-mail, bearing Ref: CCS-0318, to careers@cielgroup.com.

    Closing date: Thursday, 29 March 2018

    Management reserves the right to call the best suitable candidates for interviews

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careers VACANCY - Reinette Facilities Management Ltd

  • Catering Manager

    A dynamic catering business is seeking the services of a Catering Manager to oversee its overall business operations.

    Main Duties:

    Reporting to the Chief Executive Officer, the job incumbent shall primarily be responsible to:

    • Deliver an effective and efficient catering facility for all related stakeholders, encompassing menu planning, budgetary control, stock management, and ensuring kitchen health and hygiene regulations are met
    • Develop and progress the catering provision to deliver healthy and high quality meals that meet the agreed standards
    •  Lead, manage and deploy the whole staff to ensure the efficient organisation of the catering provision
    • Negotiate best value contracts with authorised suppliers to ensure the cost effectiveness of the catering service
    • Be accountable for inspections undertaken by Ministries for ensuring in meeting the necessary Health, Hygiene and Safety requirements
    • Be responsible for the performance of the whole Company’s catering provision, including co-ordinating and overseeing in and out of catering events
    • Aim in achieving the sales and Gross Profit Targets set
    • Seek and identify opportunities and innovation for business growth and development with focus on latest food trends and best practices
    • Respond to customer inquiries in accurate and timely manner

    Qualifications & Experience:

    • Minimum a Diploma in Hospitability Management
    • At least 5 years of leadership experience in a catering services required

    Skills & Competencies:

    • Excellent communication and negotiation skills
    • Good financial and budgeting skills
    • Experienced leader with excellent people skills and positive attitude
    • Strong commercial acumen
    • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
    • Result oriented and able to work under pressure

    If you think that you have the right profile for this position, please send your CV & motivation letter by e-mail to haumeer@wellkinhospital.com

    Closing date: 3 March 2018

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careers La vallee de Ferney - VACANCY

  • Restaurant and Events Manager

    Falaise Rouge, situated in Ferney in the South East of the island, is a sea-view restaurant offering local cuisine and sourcing its products from the nearby region. The restaurant is open for lunch every day and for dinner only on reservations. The restaurant can also be booked for team buildings, weddings and any other type of events. 

    In line with the development of the Ferney region, Falaise Rouge wants to position itself as one of the leading restaurant offering local cuisine in Mauritius and to become a recognised location for events (weddings, team buildings, end of year parties, corporate events, concerts, etc..)

    The Ferney region also has to offer a variety of activities centred around a nature experience, like hikes and Eco Lodge accommodation which needs to be enhanced and marketed, in view of making Ferney the leading area for a total nature experience in one of the last native forests in Mauritius.

    In view of the above, La Vallée de Ferney Ltd (LVDF) is looking for a Restaurant and Events Manager to achieve those objectives

     

    Main Purpose of the Job:  

    MAIN OBJECTIVES:

    • Put back on the “Map” La Vallée de Ferney & Falaise rouge
    • Significantly improve the revenue of LVDF
    • Significantly improve the revenue of Falaise rouge
    • Manage the Restaurant at Falaise Rouge in a cost effective and efficient way
    • Enhance the overall customer experience
    • Create and implement events packages at Falaise Rouge in line with the marketing strategy
    • Create, Market and Sell activities at Ferney

     

    Main Requirements:

    • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, Events manager or similar role
    • Proven customer service experience as a manager
    • Extensive food and beverage (F&B) and events knowledge
    • Familiarity with restaurant management software
    • Strong leadership, motivational and people skills
    • Basic financial management skills
    • Creative and full of ideas

    If you think that you have the right profile for this position, please send your CV & motivation letter by e-mail to careers@cielgroup.com

    Closing date: 9 March 2018

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